Our aim is ensuring our clients user experiences of Cubicost Software positive and encouraging yet, promising the outcome as expected. In order to provide the excellent and quality service to majority of our users, we explore deeply into our user’s requirements in their actual working environments. From there, we developed a complete and integrated Cubicost customer service system. Through this system, we can provide users with interactive, responsive, systematically, friendly services that will certainly enhance their confidence in the usage and trust in the company.


Training

a. Pre-training target for those people who never approach the software, and for them to understand the value of software.

b. Basic Training for users who just approach it, mainly to learn flow path and normal basic function.

c. Intermediate Level Training for users who had complete at least 1 project, to learn a more in-depth explanation on the functions.

d. Advanced Level Training for users who had completed at least 3 projects, this training will be particularly based on discussion and knowledge sharing.


Project Guidance

A step-by step guideline to complete the whole work process using the software. Our service engineer will follow up the working procedure with user so that make sure the user could well apply the software in their work. During the session, the user can surface any queries or problem faced so that our team members can provide detail explanations and suggests’ solutions. The main purpose is to make sure user can successfully use the software and complete a project independently.


To be our Client’s most trusted friend, we uphold our values and maintain culture in making sure the Client deserve not only the best, we strive to seek continuous improvement as we believe, the best people don't just fit in culture, we further it.

SERVICE TEAM

Glodon Company Limited MORE

Address: E-13,10 Xibeiwang East Road, Haidian District, Beijing, China
Tel: +8610 56403000
Email: webmaster@glodon.com
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Glodon USA Software Technology Inc. MORE

Address: 8400 Baltimore Ave, Suite 300 College Park, MD
Tel: +1 7039273867
Email: USA@glodon.com
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Glodon International Pte. Ltd. MORE

Address: 3 International Business Park, Nordic European Centre #03-11/12
Tel: +65 6567 1932
Email: SG@glodon.com
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Glodon (Hong Kong) Software Limited. MORE

Address: Unit 1109, 11/F, Office Tower One, The Harbourfront, 18 Tak Fung Street, Hung Hom, Kowloon, Hong Kong
Tel: +852 23337560
Email: hk@glodon.com
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Progman Oy MORE

Address: Nortamonkatu 1,26100 Rauma, Finland
Tel: +358 2 8387 600
Email: mail@progman.fi
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Glodon Software SDN.BHD. MORE

Address: 100.6.019, 129 Offices,Jaya One,72A Jalan Universiti,46200 Petaling Jaya,Selangor
Tel: +603 79316081
Email: my@glodon.com
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Glodon UK Software Limited MORE

Address: 1 Fore Street, Moorgate, London
Tel: +44 02038084669
Email: UK@glodon.com
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Indonesia Representative Office MORE

Address: The H Tower-citadens Floor 15 suite B2 JI.H.R.Rasuna Said Kav.20 Kuningan Jakarta
Tel: +021 29533-210
Email: ina@glodon.com
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CADCOM AB MORE

Address: Götgatan 10, 411 05, Göteborg
Tel: +46 771-223266
Email: kontakt@cadcom.se
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